Contact Us

We would like to hear from you

Please feel free to contact us if you have any questions or comments. One of our team members will get back to you as quickly as possible.

Please refer to our legal notice if you have any inquiries about how we use your information.

Cellvizio Service Contract

Mauna Kea Technologies offers service contracts that are tailored to your needs and designed to maintain and ensure continuous support of your Cellvizio system.

Our goal is to optimize the productivity of your system to ensure a continuity of care to your patients.

This includes:

  • Preventative maintenance
  • Regular software upgrades
  • On-site maintenance
  • Loaner Service
  • Log files-based predictive maintenance
  • On-demand support

To contact us

If you wish to reach us by telephone, please use one the following numbers:

France : +33 (0)1 48 24 03 45
United States : +1 617.657.1550
Toll Free (North America) : + 1 888.590.1798

Technical support

Please select an option from the dropdown.

Please let us know which region you are based.

Experiencing a technical problem?

A simple phone call or email is all it takes. Our service teams can immediately analyze the problem and run diagnostic tests through an efficient remote service.

US: +1 888.590.1798
Europe: +33 1 70 08 09 67
support@maunakeatech.com

For any inquiry related to your Cellvizio, please contact our dedicated support team using the form on this page at anytime.

You can also contact our Paris based support team by phone or fax :

Tel : +33 1 70 08 09 67
Fax : +33 1 48 24 12 18

Our teams are available in France from 9AM to 6PM Central European Time.

If you wish, you may also contact our U.S. offices toll free and your inquiry will be relayed immediately to our Support Team :

Tel: +1 888.590.1798
Answering hours are Monday to Friday, 8:30 am to 5:00 pm, Eastern Time.

If you wish to reach us for any matters concerning data protection, you can contact us at:

Tel: +33 (0)1 48 24 03 45
dataprotection@maunakeatech.com

Mauna Kea Technologies
Data Protection Officer
9 rue d’Enghien
75010, Paris, France

Directions to our Paris Headquarters:

Mauna Kea Technologies

9, rue d’Enghien 75010 Paris

Tel : +33 (0)1 48 24 03 45
Fax : +33 (0)1 48 24 12 18

Metro & parking

Strasbourg St Denis

Bonne Nouvelle

Parking d’Enghien : 21, rue d’Enghien

Parking Bonne Nouvelle : 28, boulevard Bonne Nouvelle

Parking Central Park : 9, rue des Petites Ecuries

Directions to our US Office:

Mauna Kea Technologies, Inc.

24 Denby Road, Unit 140,
Allston, MA 02134 USA

Toll free: + 1 888.590.1798
Tel: +1 617.657.1550
Fax: +1 888.797.6640