Contact Us
We would like to hear from you
Please feel free to contact us if you have any questions or comments. One of our team members will get back to you as quickly as possible.
Please refer to our legal notice if you have any inquiries about how we use your information.
Cellvizio Service Contract
Mauna Kea Technologies offers service contracts that are tailored to your needs and designed to maintain and ensure continuous support of your Cellvizio system.
Our goal is to optimize the productivity of your system to ensure a continuity of care to your patients.
This includes:
- Preventative maintenance
- Regular software upgrades
- On-site maintenance
- Loaner Service
- Log files-based predictive maintenance
- On-demand support
To contact us
If you wish to reach us by telephone, please use one the following numbers:
France : +33 (0)1 48 24 03 45
United States : +1 617.657.1550
Toll Free (North America) : + 1 888.590.1798
Technical support
Experiencing a technical problem?
A simple phone call or email is all it takes. Our service teams can immediately analyze the problem and run diagnostic tests through an efficient remote service.
US: +1 888.590.1798
Europe: +33 1 70 08 09 67
support@maunakeatech.com
For any inquiry related to your Cellvizio, please contact our dedicated support team using the form on this page at anytime.
You can also contact our Paris based support team by phone or fax :
Tel : +33 1 70 08 09 67
Fax : +33 1 48 24 12 18
Our teams are available in France from 9AM to 6PM Central European Time.
If you wish, you may also contact our U.S. offices toll free and your inquiry will be relayed immediately to our Support Team :
Tel: +1 888.590.1798
Answering hours are Monday to Friday, 8:30 am to 5:00 pm, Eastern Time.
If you wish to reach us for any matters concerning data protection, you can contact us at:
Tel: +33 (0)1 48 24 03 45
dataprotection@maunakeatech.com
Mauna Kea Technologies
Data Protection Officer
9 rue d’Enghien
75010, Paris, France
Directions to our Paris Headquarters:
Mauna Kea Technologies
9, rue d’Enghien 75010 Paris
Tel : +33 (0)1 48 24 03 45
Fax : +33 (0)1 48 24 12 18
Metro & parking
Strasbourg St Denis
Bonne Nouvelle
Parking d’Enghien : 21, rue d’Enghien
Parking Bonne Nouvelle : 28, boulevard Bonne Nouvelle
Parking Central Park : 9, rue des Petites Ecuries
Directions to our US Office:
Mauna Kea Technologies, Inc.
24 Denby Road, Unit 140,
Allston, MA 02134 USA
Toll free: + 1 888.590.1798
Tel: +1 617.657.1550
Fax: +1 888.797.6640